Legal Regulations

1. Introduction

COPYSTAND ("we", "us", "our") is committed to protecting and respecting your privacy in compliance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). This policy explains how we collect, store, and process personal data, and your rights in relation to that data.

Registered Business Name: COPYSTAND
Address: Summerhall, Summerhall Place, Edinburgh, EH9 1PL
Telephone: 0781 344 0590
Email: info@copystand.co.uk
Website: https://www.copystand.co.uk/

2. Legal Basis for Processing

We process personal data under the following lawful bases as set out in Article 6 of the UK GDPR:

• Consent – where you have given clear permission for us to process your personal data.

• Contractual necessity – where processing is necessary for a contract with you or to take steps before entering into a contract.

• Legal obligation – where processing is necessary for us to comply with the law.

• Legitimate interests – where processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests.

3. Data We Collect

We may collect and process the following types of personal data:

• Name

• Contact information (e.g. email address, phone number)

• Business details (if applicable)

• Enquiry information

• Website usage data (via cookies and analytics)

4. How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide services

• Manage our business relationship with you

• Send updates or promotional materials (with your consent)

• Improve our website and services

• Comply with legal or regulatory obligations

5. Sharing Your Data

We will not sell or lease your personal information to third parties. We may share your data with:

• Service providers acting on our behalf (e.g. web hosting, payment processors)

• Regulatory authorities where required by law

• Legal or professional advisers

All third parties are required to respect the confidentiality and security of your data.

6. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, including legal, accounting or reporting requirements. Generally, we retain data for a minimum of 6 years in line with statutory limitations.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data (Article 15)

• Rectify inaccurate or incomplete data (Article 16)

• Erase personal data ("right to be forgotten") (Article 17)

• Restrict or object to processing (Articles 18 & 21)

• Data portability (Article 20)

• Withdraw consent where processing is based on consent (Article 7)

• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, please contact us at info@copystand.co.uk.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including secure servers, access controls, and encryption where appropriate.

9. Cookies

Our website may use cookies to improve functionality and user experience. You will be notified upon first visit and may manage your preferences at any time. For more information, see our separate Cookie Policy.

10. Changes to This Policy

We may update this policy from time to time to reflect legal changes or improvements in how we handle personal data. The latest version will always be available on our website.